1. Information We Collect

A. Personal Information

This is information you voluntarily provide to us when seeking consultation, signing up for services, or contacting us. This includes:

• Contact Data: Your name, email address, phone number, and mailing address.
• Health and Medical Data: Due to the nature of our services (diabetic medication weaning and weight management), we collect sensitive personal data, including medical history, current medications, test results, lifestyle information, body metrics (weight, height, BMI), and consultation notes.
• Financial Data: Information related to payments, such as credit card details (processed securely by third-party payment processors) or billing information.

B. Usage Data

We may also automatically collect information about how the website is accessed and used (“Usage Data”). This may include information such as your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

2. How We Use Your Information

Reviva Metrix PLT uses the collected data for various purposes:

• To Provide Services: To deliver the medical consultation, personalized reversal protocols, and weight management programs you request.
• To Communicate: To respond to your inquiries, schedule appointments, send important service updates, and manage your user account.
• To Personalize Treatment: To analyze your health data and provide tailored, safe, and effective medical recommendations.
• For Internal Operations: To maintain and improve our website, troubleshoot problems, and conduct data analysis.
• For Marketing (With Consent): To send you newsletters, promotional materials, and other information about services we offer, provided you have consented to receive such communications.

3. Storage and Security of Data

4. Disclosure of Data

We may disclose your Personal Data in the following situations:

• Service Providers: We may employ third-party companies and individuals (e.g., website hosting, payment processing, analytics) to facilitate our services. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to:
  • Comply with a legal obligation or court order.
  • Protect and defend the rights or property of Reviva Metrix PLT.
  • Protect the personal safety of users of the Service or the public.
• Business Transfers: If Reviva Metrix PLT is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your Personal Data:

• The right to access—You have the right to request copies of your Personal Data.
• The right to rectification—You have the right to request that we correct any information you believe is inaccurate or incomplete.
• The right to erasure—You have the right to request that we erase your Personal Data, under certain conditions.

We will endeavor to respond to your requests within a reasonable timeframe.

6. Children’s Privacy

7. Changes to This Privacy Policy